EXTENDED HOLIDAY RETURNS
Purchases made between November 15 and December 24, can be returned through January 15 the following year. Sale items and gift returns will be issued back as store credit. Clearance items (ending in $0.99) are final sale.
Please use caution with trying on your new items. Items returned damaged or not suitable for re-sale will not be accepted. Any item returned dirty, with make-up/tanning cream stains, pet hair, or perfume/cigarette fumes and needs to be cleaned will have a $10 restocking fee deducted from the refund.
- Returns must be received within 30 days from delivery for a full refund. Returns after 30 days are not accepted.
- Sale items are issued back as store credit.
- Clearance items (ending in $0.99) are final sale and cannot be returned.
- Gift returns are issued back as store credit.
Before you make a return:
- All merchandise must be returned to Golf4Her, even if your merchandise shipped directly from the manufacturer’s warehouse and arrived in multiple packages.
- Merchandise must be in their original, new and unworn condition along with the original packaging, paperwork, accessories (like undershorts) and tags must be attached. No exceptions.
- Golf4Her is not responsible for items that are damaged due to washing; they cannot be returned or exchanged.
- Custom embroidery or personalized orders cannot be returned or exchanged.
- Golf bags and golf clubs do not qualify for free return/exchange shipping
- Refunds will be issued back to the credit card used for the original purchase.
- Refused or unclaimed packages - If you refuse or if your package is returned because it was unclaimed, store credit will be issued for the unclaimed merchandise - less the shipping cost. No exceptions.
If you need to exchange an item for a different color and/or size, simply contact our Customer Concierge Team with 30-days of receiving your item and they will place a new order for your and apply any credit for any discounts used on the original purchase. If you are returning your item for a different style all together, please follow the Return Instructions below and place a new order for that item. Discounts cannot be transferred to new orders.
Can I get a Pre-Paid Shipping Label For My Exchange? Yes, you will receive one (1) return label per order, so please wait until all merchandise have been received and tried on before starting the exchange process.
Can I Exchange a Sale Item? At this time, we do not offer exchanges on sale items. Sale items can be returned within 30-days for store credit and applied towards a new order. Free return labels are not provided for the return of sale items.
Can I Exchange a Final Sale Item? Final sale items ending in $0.99 cannot be returned.
The item I need to exchange for is no longer available: Let us know and we can take a look to see if it's available.
Phone: (973) 343-2852
Live Chat: Monday - Friday 9am-5pm
Merchandise must be returned within 30-days from purchase for a full refund. Use the carrier of your choice. We recommend USPS with tracking. We are not responsible for missing packages.
Ship your return to:
c/o: Returns Department
9 Broadway, Suite 30, Denville, New Jersey 07834
Can I get a Pre-Paid Shipping Label For My Return? Free return shipping is available on exchanges or requests for store credit. Sale items are excluded from free returns. But we know you are busy, so for your convenience, we can provide you with a pre-paid return label and deduct the postage from your refund/store credit. Since it's USPS, you can put your package out with your regular mail. No need to make a trip to the post office.
Golf4Her.com will issue a refund/store credit after we receive and process an acceptable return. For items directed to our Returns Department, it can take up to 30 days to receive a refund after you have returned the item (in many cases you'll receive the refund sooner).
Prefer Store Credit?
If you would like to receive store credit towards your next order, we'll would be happy to provide you with a pre-paid return label. Sale items are excluded from free returns. But we know you are busy, so for your convenience, we can provide you with a pre-paid return label and deduct the postage from your refund/store credit. Our team will be happy to assist you:
Phone: (973) 343-2852
Live Chat: Monday - Friday 9am-5pm
Returning a Gift?
If you need to return/exchange an item you received as a gift, please Contact our Customer Concierge Team for assistance. We will provide you a pre-paid return label to return the merchandise. Once the merchandise is received, store credit will be issued and a new order can be placed. Please have the order number or name and address of the person who purchased the merchandise available. Purchaser will not be notified of return unless you request they receive the refund. Items cannot be returned without an order number/receipt or the name of the person who gifted the item.
INTERNATIONAL RETURNS & EXCHANGES
- International orders do not qualify for free return shipping.
- If you need to make an exchange, a new order must be placed. Postage will be applied to new order.
- Items being shipped back to Golf4Her should be marked “Returns of no commercial value” for entry to the USA.
- Returns will not be accepted by Golf4Her.com if shipped COD (cash on delivery).
- It is recommended that packages are shipped insured and with signature required as the package is the responsibility of the customer until it reaches the Golf4Her Returns Department
- Credit will not be issued on any shipping or duty fees incurred for either the outgoing shipment or incoming shipment. This is the financial responsibility of the customer.
- If packages are refused by customer and returned to Golf4Her, merchandise will be refunded less the shipping costs.
Have additional questions? Reach out to our Customer Concierge Team, we're here for you.
Policy Update: January 1, 2023