Returns must be postmarked within 30-business days from delivery to receive a full refund. Any orders returned after 30 business days from delivery will be issued a store credit up to 90 days after purchase. Returns received after 90 days will not be honored and the goods will be donated to charity.
RETURN FOR REFUND
If you are returning your merchandise for a refund, please ship your merchandise back to the address below. You are responsible for the return postage. For your convenience, we would be happy to provide you a USPS return label and deduct the postage from your refund.
c/o: Returns Department
9 Broadway, Suite 30, Denville, New Jersey 07834
Please check your merchandise prior to shipping it back to us. Items must be in their original, new and unworn condition along with the original packaging, paperwork, accessories (like undershorts) and tags must be attached. No exceptions. Please use caution with trying on your new items. Items returned damaged or not suitable for re-sale will not be accepted. Any item returned dirty, with make-up/tanning cream stains, pet hair, or perfume/cigarette fumes and needs to be cleaned will have a $10 restocking fee deducted from the refund.
RETURN FOR STORE CREDIT
If you would like to receive store credit that can used towards your next order, contact our Customer Concierge Team and they will provide you with a pre-paid return label to ship your merchandise back to us.
EXCHANGE FOR NEW SIZE OR COLOR
We can assist you with the even exchange of an item if you need a different color and/or size. Simply contact our Customer Concierge Team and they will process your request and provide you with a pre-paid return label. They will make sure any promotional codes or discounts used on your original order are applied. Only one (1) return label will be provided per order, so please try on all of your new merchandise before requesting your exchange.
If you would like to return your item for a different style all together, you will need to place a new order for that item. Follow instructions above on how to make a return for a refund or store credit. Discounts cannot be transferred to new orders. Shipping rates apply.
- We will place an exchange order for you and bill your credit card for the exchanged items. Additional items can be added to this order.
- Once the exchange is placed, you will receive an email from us that contains your pre-paid USPS label.
- The moment your original merchandise is received and processed by our Returns Department, a refund will immediately be issued back to the original method of payment.
THE EXCHANGE ITEM IS SOLD OUT
Sometimes the item you want to exchange for is sold out. If you do not wish to pick an alternative item and want to return the item for a refund, you are responsible for the return postage. See see the instructions above for making a return. For your convenience, would be happy to provide a return label and deduct the postage from the refund.
NEED TO RETURN A GIFT?
If you need to return/exchange an item you received as a gift, please Contact our Customer Concierge Team for assistance. We will provide you a pre-paid return label to return the merchandise. Once the merchandise is received, store credit will be issued and a new order can be placed. Please have the order number or name and address of the person who purchased the merchandise available. Purchaser will not be notified of return unless you request they receive the refund. Items cannot be returned without an order number/receipt or the name of the person who gifted the item.
INTERNATIONAL RETURNS & EXCHANGES
- International orders do not qualify for free return shipping.
- If you need to make an exchange, a new order must be placed. Postage will be applied to new order.
- Items being shipped back to Golf4Her should be marked “Returns of no commercial value” for entry to the USA.
- Returns will not be accepted by Golf4Her.com if shipped COD (cash on delivery).
- It is recommended that packages are shipped insured and with signature required as the package is the responsibility of the customer until it reaches the Golf4Her Returns Department
- Credit will not be issued on any shipping or duty fees incurred for either the outgoing shipment or incoming shipment. This is the financial responsibility of the customer.
- If packages are refused by customer and returned to Golf4Her, merchandise will be refunded less the shipping costs.
TERMS & CONDITIONS
- You have up to 30 days to return your merchandise for a full refund.
- Returns received after 30 days will be issued as store credit at the sale price.
- Returns received after 90 days will not be accepted and donated to charity.
- Final Sale items end in ($.99) and cannot be returned or exchanged.
- Merchandise must be in their original, new and unworn condition along with the original packaging, paperwork, accessories (like undershorts) and tags must be attached. No exceptions.
- Custom embroidery or personalized orders cannot be returned or exchanged.
- Golf bags and golf clubs do not qualify for free return/exchange shipping.
- Refunds will be issued back to the credit card used for the original purchase.
- Refused or unclaimed packages - If you refuse or if your package is returned because it was unclaimed, store credit will be issued for the unclaimed merchandise - less the shipping cost. No exceptions. All merchandise must be returned to Golf4Her, even if your merchandise shipped directly from the manufacturer’s warehouse and arrived in multiple packages. You can ship it all back to us in one package.
- Refused packages will not be accepted and we be subject to a 50% restocking fee.
RETURNING AN ITEM YOU PURCHASED WITH REWARDS OR PROMOTIONAL GIFT CARD?
If you return merchandise purchased with Reward Points, the dollar value of the reward(s) allocated to item(s) returned will be converted to Reward Points and credited to your Golf4Her account within the next 2 billing cycles. If you did not use your account, or if your account is closed, the dollar value of the Reward Point(s) allocated to the item(s) returned will not be refunded or credited. If you received a promotional coupon or gift card from Golf4Her, it cannot be used to purchase gift cards, has no cash value and is not redeemable or returnable for cash. Coupons cannot be used with a Golf4Her employee discount. We will not replace promotional coupon or gift cards that are lost, stolen or damaged.
Have additional questions? Reach out to our Customer Concierge Team, we're here for you.