Please use caution with trying on your new items. Items returned damaged or not suitable for re-sale will not be accepted. Any item returned dirty, with make-up/tanning cream stains, pet hair, or perfume/cigarette fumes and needs to be cleaned will have a $10 restocking fee deducted from the refund.
- Returns must be postmarked within 30-business days from purchase for a full refund.
- Returns received after 30 business days will be issued back as store credit.
- Returns received after 60 days will not be accepted.
- Sale items will be issued back as store credit only
- Sale items ending in 0.99 are final sale and cannot be returned.
- Gift returns will be issued back as store credit.
NEED TO MAKE AN EXCHANGE?
If you need to exchange an item for a different color and/or size, simply contact our Customer Concierge Team and they will process your request. Exchanges must be requested within 30-days of purchase, based on product availability. If you would like to return your item for a different style all together, you will need to place a new order for that item. Follow instructions below on how to make a return for a refund or store credit. Discounts cannot be transferred to new orders.
They will make sure any promotional codes or discounts used on your original order are applied. Only one (1) return label will be provided per order, so wait until all merchandise have been received and tried on before requesting your exchange.
What Happens if the item is not available?
Sometimes the item you want to exchange for is sold out. If you do not wish to pick an alternative item and want to return the item for a refund, you are responsible for the return postage. For your convenience, we would be happy to provide a return label and deduct the postage from the refund.
RETURNING FOR A REFUND?
Follow the steps below to return your items for a full refund. Merchandise must be returned within 30-days from purchase.
- Pack up your item - use any suitable shipping packaging or reuse the package your item arrived in. Items must be in their original, new and unworn condition along with the original packaging, paperwork, accessories (like undershorts) and tags must be attached. No exceptions.
- Ship It Back - Use the carrier of your choice. We recommend USPS with tracking. We are not responsible for missing packages.
- Get Your Refund - Your refund will be issued to the original payment method. Please allow 30-days (or 1 billing cycle) for the credit to appear on your bank statement.
Ship your return to:
c/o: Returns Department
9 Broadway, Suite 30, Denville, New Jersey 07834
Would you like a return label?
We know you are busy, so for your convenience, we can provide you with a pre-paid return label and deduct the postage from your refund. Since it's USPS, you can put your package out with your regular mail. No need to make a trip to the post office. We do provide free returns if you would like store credit towards your next purchase.
RETURN FOR STORE CREDIT
If you would like to receive store credit towards your next order, we'll would be happy to provide you with a pre-paid return label. Just reach out to our team for assistance:
NEED TO RETURN A GIFT?
If you need to return/exchange an item you received as a gift, please Contact our Customer Concierge Team for assistance. We will provide you a pre-paid return label to return the merchandise. Once the merchandise is received, store credit will be issued and a new order can be placed. Please have the order number or name and address of the person who purchased the merchandise available. Purchaser will not be notified of return unless you request they receive the refund. Items cannot be returned without an order number/receipt or the name of the person who gifted the item.
INTERNATIONAL RETURNS & EXCHANGES
- International orders do not qualify for free return shipping.
- If you need to make an exchange, a new order must be placed. Postage will be applied to new order.
- Items being shipped back to Golf4Her should be marked “Returns of no commercial value” for entry to the USA.
- Returns will not be accepted by Golf4Her.com if shipped COD (cash on delivery).
- It is recommended that packages are shipped insured and with signature required as the package is the responsibility of the customer until it reaches the Golf4Her Returns Department
- Credit will not be issued on any shipping or duty fees incurred for either the outgoing shipment or incoming shipment. This is the financial responsibility of the customer.
- If packages are refused by customer and returned to Golf4Her, merchandise will be refunded less the shipping costs.
TERMS & CONDITIONS
- Merchandise must be in their original, new and unworn condition along with the original packaging, paperwork, accessories (like undershorts) and tags must be attached. No exceptions.
- Custom embroidery or personalized orders cannot be returned or exchanged.
- Golf bags and golf clubs do not qualify for free return/exchange shipping.
- Refunds will be issued back to the credit card used for the original purchase.
- Refused or unclaimed packages - If you refuse or if your package is returned because it was unclaimed, store credit will be issued for the unclaimed merchandise - less the shipping cost. No exceptions. All merchandise must be returned to Golf4Her, even if your merchandise shipped directly from the manufacturer’s warehouse and arrived in multiple packages. You can ship it all back to us in one package.
- Refused packages will not be accepted and we be subject to a 50% restocking fee.
Have additional questions? Reach out to our Customer Concierge Team, we're here for you.
Policy Update: October 1, 2021