Golf4Her wants you to be 100% satisfied with your purchase so we made it easy for you to return or exchange items with which you are not completely satisfied. Need help selecting an alternate item or size? We are ready and waiting to offer suggestions to ensure you are in love with your new purchase. We believe that you deserve the best online shopping experience and this is just one more way we can say thank you to our customers for shopping at Golf4Her.com.
- FREE RETURN SHIPPING ON EXCHANGES
That is right, we will cover the shipping of the item/s you are returning and ship the new item/s back for FREE. Just give us a call at (973) 343-2852 or email us at orders@golf4her and one of our Team Members will be happy to assist you. To make it even easier, we will provide you with a pre-paid USPS shipping label. All you have to do is print it, tape it to your package and put it out with your regular mail. You never have to leave your house. Valid on domestic orders only. See Terms & Conditions below.
- FREE RETURN SHIPPING FOR STORE CREDIT
sure what you want yet, no worries. Just request store credit. Store credit can be used at any time, it never
expires. It will be there when you are ready. Refunds exclude original
shipping charges paid by customer. Valid on domestic orders only. Just give us a call at (973)
343-2852 or email us at orders@golf4her and one of our Team Members will
be happy to assist you. See Terms & Conditions below.
- RETURN FOR REFUND
we receive your package, we will issue you a full refund of your item
in the original form of payment. Customer is responsible for shipping costs. Refunds exclude original shipping
charges paid by customer. MyReward Points associated with the purchase will be deducted from your account if you do choose a refund option.
Terms & Conditions for Free Return Shipping:
Notice: if you received multiple packages, please wait until you
have received all items to request your Return Authorization (RMA) and
USPS return shipping label. Only one (1) pre-paid shipping label will be
provided per order. Return/Exchange must be of equal or greater value.
- Valid for (1) one exchange request per order.
- Customer is responsible for shipping charges on additional exchange.
- Exchange must be of equal or greater value.
- Free return shipping is not offered on exchanges for golf bags, shoes or golf clubs.
shipping will be sent via 3-7 day standard domestic ground delivery.
Cost for expedited shipping will be paid by the customer. See Shipping Methods & Rates.
- Not valid on international orders.
the event you ship your exchange item back to us using the provided USPS
shipping label we provided and decided not to exchange the item or declined
want store credit, the cost of the shipping will be deducted from your
TERMS & CONDITIONS: ALL RETURNS & EXCHANGES
Items that you return or exchange must be in their original, new and unused condition along with the original packaging, paperwork, accessories and sales tags. Therefore, use caution when opening your items in the case you need to make a return/exchange.
- Custom or personalized orders cannot be returned or exchanged.
- You will be notified if your returned item does not qualify for a 100% refund.
- If item is returned damaged or not suitable for re-sale a refund will not be issued.
- If Golf4Her MyRewards credit(s) were used, points will not be reissued to your account.
- It may take up to 14 days to process your return and credit your original form of tender.
- Items ending in $0.99 are final sale items and cannot be returned.
- Some restrictions apply.
- If packaging is missing or not suitable for re-sale a 20% restocking fee will be deducted from the refund for that item.
Did you receive an item direct from the manufacturer?
items purchased at Golf4Her.com should be shipped back to Golf4Her. Our
team will facilitate your return and/or exchange and are subject to our
Return & Exchange Policy, not that of the manufacturer.
How long do I have to return or exchange an item?
- Full refund issued for items returned 21 days from the original date of delivery.
- Store credit is issued for items returned after 21 days.
- Items returned after 3 months will be subject to a 30% restocking fee.
Step 1: Request a Return Authorization Number
Email us firstname.lastname@example.org with the following information or give us a call at (973) 343-2852
- Subject Line: Return/Exchange
- Your Name
- Email address
- Order Number
- Product Code(s) of the item(s) being returned.
We will issue you a Return Merchandise Authorization (RMA) number via Email within 24 hours. Returns and exchanges will not be accepted without it - no exceptions.
Step 2: Complete the Return/Exchange Form provided in your package.
If one was not provided for you, click here to download a PDF.
Step 3: Package the items and include a copy of your Return/Exchange Form
- Write the RMA# on the outside of the box
- If you are not making an exchange and have not received a pre-paid shipping label, please send your package to our fulfillment center at:
c/o Returns/Exchange Department
301 Daniel Street
Dover, NJ 07081
We strongly suggest using a credible and trackable carrier such as USPS, UPS or FedEx. We recommend shipping via United States Postal Service, Priority 2-3 day delivery. It is the most cost effective method.
Golf4Her is not responsible for missing packages being returned to us and does not insure the contents of any returned packages.
Once we receive your package, we will issue a refund or exchange your item per your request, subject to our conditions for returns and exchanges.
NEED FURTHER ASSISTANCE?
Our Member Services Team will be happy to assist you:
Phone: (973) 343-2852