Holiday Return Policy
We have extended our returns policy for the holiday shopping period.
Any orders placed from now until December 23, 2013 can be
returned up until January 15, 2013 for a store credit, exchange or full
refund. Refunds will be issued towards the original credit card used to place the order.
Need to Make a Return or Exchange?
- Free Return Shipping on Exchanges
We will provide you with a pre-paid USPS shipping label. All you have to do is print it, tape it to your package and put it out with your regular mail. Valid on domestic orders only. Only one (1) pre-paid shipping label will be
provided per order. Return/Exchange must be of equal or greater value. See Next Steps and Terms & Conditions below.
- Free Return Shipping when you request Store Credit
Store credit can be used at any time, it never
expires. It will be there when you are ready. Refunds exclude original
shipping charges paid by customer. Valid on domestic orders only. Only one (1) pre-paid shipping label will be
provided per order. Return/Exchange must be of equal or greater value. Note, purchase made with store credit that are then returned will be issued as store credit. See Next Steps and Terms & Conditions below.
- Return For Refund
Customer is responsible for return shipping costs. Once
we receive your package, we will issue you a full refund of your item
in the original form of payment. Refunds exclude original shipping
charges paid by customer. MyReward Points associated with the purchase will be deducted from your account if you do choose a refund option.
How long do I have to return or exchange an item?
- Full refund issued for items returned with a postmark 30 days from the original date of delivery.
- Store credit is issued for items returned after 30 days.
- Items returned after 3 months will be subject to a 30% restocking fee.
Did you receive an item direct from the manufacturer?
items purchased at Golf4Her.com should be shipped back to Golf4Her and not the manufacturer. Our
team will facilitate your return and/or exchange and are subject to our
Return & Exchange Policy, not that of the manufacturer. Items returned directly to the manufacturer will be issued as store credit only.
Did you receive multiple package?
- If you received multiple packages, please wait until you
have received all items to request your Return Authorization (RMA) and
USPS return shipping label. Only one (1) pre-paid shipping label will be
provided per order. Return/Exchange must be of equal or greater value.
Terms & Conditions for Free Return Shipping:
- Only one (1) pre-paid shipping label will be
provided per order history.
- Customer will be responsible for all shipping cost
after the first USPS shipping label was provided.
- If additional returns and exchange need to be made, customer is responsible for all additional shipping costs.
- Golf bags, shoes or golf clubs do not qualify for free return shipping.
shipping will be sent via 3-7 day standard domestic ground delivery.
Cost for expedited shipping will be paid by the customer. See Shipping Methods & Rates.
- Not valid on international orders.
the event you ship your exchange item back to us using the provided USPS
shipping label we provided and decided not to exchange the item or declined
want store credit, the cost of the shipping will be deducted from your
- To expedite your exchange, a credit card will be
requested to process your exchange. Your card will not be charged unless
you decide not to return the item.
- Request a Return Merchandise Authorization (RMA) number --> www.golf4her.com/RMA
- You will received a RMA number via Email within 24 hours. Returns and exchanges will not be accepted without it. If your order arrives without an RMA number, store credit will be issued. - No exceptions.
- Complete the Return/Exchange Form provided in your package.
- If one was not provided for you, you will received this form with your request for an RMA number.
Package the items and include a copy of your Return/Exchange Form
- Write the RMA# on the outside of the box
you are not making an exchange and have not received a pre-paid
shipping label, please send your package to our fulfillment center at (not the manufacturer):
c/o Returns/Exchange Department
301 Daniel Street
Dover, NJ 07081
strongly suggest using a credible and trackable carrier such as USPS,
UPS or FedEx. We recommend shipping via United States Postal Service,
Priority 2-3 day delivery. It is the most cost effective method.
Golf4Her is not responsible for missing packages being returned to us and does not insure the contents of any returned packages.
Once your return is received and inspected by the fulfillment centers
(usually within 72 hours of receipt), your refund will be processed and a
credit will be automatically applied to your credit card or original
method of payment within 7 days. Please note that depending on your
credit card company, it may take an additional 2-10 business days after
your credit is applied for it to post to your account.
TERMS & CONDITIONS: ALL RETURNS & EXCHANGES
Items that you return or exchange must be in their original, new and unused condition along with the original packaging, paperwork, accessories and sales tags. Therefore, use caution when opening your items in the case you need to make a return/exchange.
- Custom or personalized orders cannot be returned or exchanged.
- You will be notified if your returned item does not qualify for a 100% refund.
- If item is returned damaged or not suitable for re-sale a refund will not be issued.
- If Golf4Her MyRewards credit(s) were used, points will not be reissued to your account.
- It may take up to 14 days to process your return and credit your original form of tender.
- Items ending in $0.99 are final sale items and cannot be returned.
- Some restrictions apply.
- If packaging is missing or not suitable for re-sale a 20% restocking fee will be deducted from the refund for that item.
MyRewards or Promotional Gift Card Refund Policy
you used a promotional gift card or redeemed MyRewards Points and you
need to return items in the order it was used in, your refund will be
reduced by a weighted percentage of the gift coupon based on the total
purchase price of the products in your order. After a Participant has
redeemed MyRewards credits or promotional gift amount, the Participant
will not be able to exchange, refund or return the credits for redeposit
in the Participant's account. If you received a promotional coupon or
gift card from Golf4Her, it cannot be used to purchase gift cards, has
no cash value and is not redeemable or returnable for cash. The Bonus
coupon cannot be used with a Golf4Her employee discount. We will not
replace promotional coupon or gift cards that are lost, stolen or
damaged. Use of this Golf4Her bonus gift card constitutes acceptance of
these terms and conditions. √ā¬©2013 Golf4Her, LLC.
NEED FURTHER ASSISTANCE?
Our Member Services Team will be happy to assist you:
Phone: (973) 343-2852