We Want You to Love Every Piece You Order
Finding the perfect fit should be easy. If something isn't quite right, we're here to help.
Most items may be returned or exchanged within 30 days or purchase provided they are new, unworn, unwashed, free of makeup, deodorant, or tanning products, and have the original tags attached. Only one prepaid label per order is issued, so please wait until you have received all of your items before starting the return/exchange process.
Return Options
Refund
Prefer a refund? Return your item using your own carrier, or request a prepaid return label from us. If you choose a Golf4Her prepaid label, a one-time return shipping fee of $10.00 ($12.95 for shoes) will be deducted from your refund.
Golf bags and push carts may be returned, but prepaid return labels are not available due to shipping costs.
Exchange
Need a different size or color? Simply choose Exchange when starting your return. We'll email you a prepaid return label at no charge.
To get your new item to you as quickly as possible, we recommend placing a new order right away. Inventory is not reserved during the return process, and popular styles can sell out quickly.
Not sure which size to exchange for? Our Customer Concierge team is happy to provide fit advice before we process your exchange, helping you find the right size the second time around.
Store Credit
Want to shop for something else? Choose Store Credit and we'll provide a prepaid return label at no cost. Your store credit will be issued once your return has been processed.
Return Eligibility
Items must be:
- New and unworn
- Unwashed
- Original tags attached
- Free of makeup, deodorant, tanning products, pet hair, or perfume
- Returned within 30 days of delivery
Items That Cannot Be Returned
The following items are not eligible for return or exchange:
- Final Sale merchandise (items ending in .99)
- Custom or made-to-order items
- Monogrammed merchandise
- Team and tournament orders
- Customized B-Skinz styles
- Quilted Koala personalized totes
Sale Items
Sale merchandise may be returned for store credit only within 30 days. If you'd like another size, simply use your store credit to place a new order once your return has been processed. Sale items do not qualify for free return labels.
Gift Returns
If you received a gift purchased from Golf4Her, we’re happy to issue store credit in your name. Just use the order number or purchaser’s email in our return portal.
International Returns & Exchanges
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International orders may be returned within 30 days of delivery. Please note that return shipping costs are the responsibility of the customer, and prepaid return labels are not provided for international shipments.
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If you would like to make an exchange, your return will be issued as store credit so you can place a new order for your preferred item.
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When placing your new order, please indicate the original order number and indicate that it is an exchange. Once the new order is received, we will apply the return postage cost as a credit to your account for future use.
Processing Time
Please allow up to 10 -14 business days after your return reaches our warehouse for inspection and refund or exchange processing. You’ll receive a confirmation email once everything is complete.
START YOUR RETURN/EXCHANGE
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Click here to log into your account. If you checked out as a guest, please email helpdesk@golf4her.com and we’ll help you get started.
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Find your order and click “Return Items.”
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Select the quantity, reason, and preferred return option.
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Allow one business day for approval. Your prepaid return label will be emailed to you.
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Print the USPS label and place your package out with your regular mail pickup. No need to visit the post office.
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If you don’t see the label in your inbox, check your Spam or Junk folder, it’s likely waiting there.
Once received, please allow 10 to 14 business days for inspection and processing. You'll receive an email as soon as your refund, exchange, or store credit has been completed.
Golf4Her Returns Department
9 Broadway, Suite 30
Denville, NJ 07834
USA
Use a trackable shipping method. Golf4Her is not responsible for lost or untraceable packages. Customers are responsible for filing claims with their carrier if needed.
FAQs
How do I start a return or exchange?
Visit our Return Portal and enter email address used at checkout. You’ll be guided through each step to choose a refund, exchange, or store credit.
Is return shipping free?
Only if you request an exchange or store credit.
If you would like a return label from us, a one-time flat $10 postage fee ($12.95 for shoes) is deducted from your refund. Otherwise, you can return it on your own.
Can I return or exchange a sale item?
Yes, Sale items can be returned for store credit only. Final Sale and cannot be returned or exchanged.
How long will it take to receive my refund or exchange?
Once your return is received, please allow up to 10-14 business days (Mon-Fri) for inspection and processing.
You’ll get an email confirmation as soon as your refund, store credit, or exchange is complete.
Can I exchange a gift?
Absolutely. If you received a gift from Golf4Her, we’re happy to issue a store credit under your name.
Just use the order number or purchaser’s email when starting the process in our Return Portal.
Can I make multiple returns from the same order?
We issue one prepaid label per order. If you’re returning multiple items, please include them all in a single package to avoid additional postage fees.
What if my item arrives damaged or incorrect?
We’re so sorry if that happens! Please email helpdesk@golf4her.com within 24 hours of receiving your order, and we’ll take care of it right away.
Can I return an item in Denville?
Yes. You can bring your items to our Denville Showroom for return or exchange during regular business hours Sale items purchased in our Denville Showroom are considered final sale and cannot be returned or exchanged. If you plan on returning to our showroom, please contact us to make sure someone it there!
Need Assistance?
- (973) 343-2852
- helpdesk@golf4her.com
- Live Chat: Mon–Fri, 9am–5pm EST
Policy Updated: July 1, 2025